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Refund policy

The free calculators and lookups cost nothing. For paid code requests, we only ask for payment after confirming that we can find your code.

When you get a refund

  • We cannot deliver the code for the serial you provided – full refund.
  • The code we delivered does not work and the serial you gave us was correct – we check it again, and if we cannot fix it, you get a full refund.

When refunds are not possible

  • The serial number provided was wrong or incomplete.
  • The radio was locked permanently by repeated wrong codes before or after our code was entered.

How to ask

Email support@getradiocode.com with your order details within [30] days.